Real customer reviews

What drivers think of Braefel Garage.

Every review below is from a real customer — collected via Google and our booking platform. No cherry-picking, no filters beyond spam removal.

Overall rating

4.9/ 5
★★★★★

Total reviews

102

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2138

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Page 2 of 5 · 18 on this page

★★★★★

Used for advice and were above and beyond in helping me. Can't thank them enough.

KL

Kev Lawrence

Apr 2026

★★★★★

So professional and friendly staff. Recommend this excellent garage

AB

andy bass

Apr 2026

★★★★★

I broke down outside Braefel on my way back to Nottinghamshire, the guys there were very helpful and worked with my recovery co to arrange a courtesy car and then sorted delivering my camper a few days later. All in all around 45 mins and I was on my way.

TH

tom hovell

Apr 2026

★★★★★

Dave rescued me from a muddy field. Very helpful and efficient. Highly recommended.

JB

Julie Bedford

Apr 2026

★★★★★

Excellent recovery service. Picked us up when we were 300 miles away from and really looked after us. Couldn't have asked for better care.

LD

Linda Dell

Apr 2026

★★★★★

Mot on my wife's car today. First class service as usual known the proprietor for 30 plus years always a great service

ET

Eric Thomas

Apr 2026

★★★★★

Great customer service and knowledge full mechanics. Always helpful with good sound advice and courtesy cars are available

B

BFG

Apr 2026

★★★★★

Good service

RW

Richard Watts

Apr 2026

★★★★★

Just wanted to say a big thankyou to one of your roadside team that assisted me in St Columb Major today. 5 star service.

LO

Liam O'Connor

Apr 2026

★★★★★

Very satisfied customer!!!! Had a flat battery after a lovely day at Porth Beach. Called roadside assistance and received a 5 star service from Tim. Tim was very friendly and was able to help us out in good time. Thanks for your help, Tim.

IS

Isha Sankoh

Apr 2026

★★★★★

Just started living in this area and needed a new battery fitted, unfortunately they could not fit me in but came out to my address and sorted me out very professionally, next my electric window wouldn't close,rang the same garage once again fully booked but told me to take the car and they would do what they could to make it drivable, very helpful excellent service,sorted my car within 15 mins, I didn't hesitate to book it in for a proper repair, 5 star recommendation from me

MS

Mick Stobbart

Apr 2026

★★★★★

Thanks to the fellas today for sorting my motorhome exhaust. The bolts had come off and she wasn't sounding great, no pull up all the hills which are already sometimes a struggle. They were due to close and were super busy with other jobs but took a look for us and next thing.. on the ramp and fixed in 20 mins ❤️ thanks so much you're absolute lifesavers

JF

jodie frazer

Apr 2026

★★★★★

Called in with a bit of an emergency today, on the way to an important meeting. The guys performed a quick check, found the issue and got me on the road in under 20 mins, thanks!

RW

Richard Wooldridge

Apr 2026

★★★★

The receptionist was great. I didn't have to deal with anyone else but they all seemed pleasant and it was easy to find.

EB

Elayne Bines

Apr 2026

★★★★★

Had a nail in my tyre so pulled in to see if I could get it fixed. Everyone very helpful and had it fixed I no time. Everyone very friendly. Would highly recommend.

BC

Bella Cowler

Apr 2026

★★★★★

Great service.

PH

Piers harrison-wills

Apr 2026

★★★★★

Great service, very helpful, would highly recommend

WR

Wayne Raby

Apr 2026

★★★★★

Our car developed a problem with the brakes 10 minutes into our 5 hour journey home after our holiday. Our breakdown company arranged for Braefel Garage to attend and Andrew turned up within 45 minutes. He was so kind and knowledgeable. Andrew suggested we follow him to the now closed garage (Sat pm) He diagnosed the problem and said he could get the part and repair it within a couple of hours. He kindly opened the waiting room for us, offered us drinks and even had to go and collect the part after the company failed to deliver. We were back on the road a couple of hours later and able to make it home safely. We are so grateful for the amazing service we received which saved us a stressful recovery home. Such an amazing garage going above and beyond for us and very reasonably priced too. As frequent visitors to Cornwall, we hope we never need them again but if we do, we will certainly use them and wouldn't hesitate to recommend. Thank-you.

AE

Andrew Everest

Apr 2026

Join the 102+ drivers who trust Braefel Garage.

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